Ortigas Property Sales Online Payment Terms and Conditions



This document contains the Terms and Conditions governing your use of this Website and the Ortigas Online Payment System (hereto collectively referred to as the “Service”), including your payment of any amount to Ortigas & Company, Limited Partnership (“Ortigas”) through the Service.


If you do not agree to these Terms and Conditions, do not use or access the Service.


Ortigas reserves the right to change these Terms and Conditions from time to time and at its sole discretion and your continued use of the Service following the posting of any changes to the Terms and Conditions constitutes your acceptance of such changes.


We strongly recommend that you review the Terms and Conditions whenever you use this Website and prior to your use of the Service. You can review the most current version of these Terms and Conditions at any time.

"Use of the Service” shall include, but is not limited to, accessing or browsing the Website and the Website Content, as hereinafter defined, registering for an account or your devices, payment of reservation fee to Ortigas electronically, and other transactions made through the Service.



Ortigas is providing this facility as an alternative mode of payment of reservation fee/s by property buyers of Ortigas and makes no representations or warranties of any kind, express or implied, with respect to this Website or the information, content, products or services included in this site. In no circumstances shall Ortigas or any of its officers or employees be liable for any loss, additional costs or damage as a result of any use of this facility. This Service facility is currently only to be used as an alternative mode of payment of reservation fee/s by registered property buyers of Ortigas.


Ortigas does not warrant that the Service will (1) be uninterrupted; (2) be free from inaccuracies, errors, viruses or other harmful components; (3) meet your requirements; or (4) operate in the configuration or with the hardware or software you use. If you are dissatisfied with the Service or any content on the Website, or with these Terms and Conditions, your sole and exclusive remedy is to discontinue using the Service and, if applicable, delete your account. You acknowledge, by your use of the Service, that your use is at your sole risk.


In the event any applicable law does not allow the limitation of liability set forth above or any part of this limitation on liability is found to be invalid or unenforceable for any reason, then the aggregate liability of Ortigas under such circumstances for liabilities that otherwise would have been limited and shall not exceed the amount you paid via the Service.






You are now at a secured page powered by Paynamics Technologies, Inc.


Before transaction of payment, please ensure that all required fields have been filled-in and submitted. For inquiries pertaining to project details, documentation required, and other related concerns, you may contact support@sales-ortigas.com.ph.



All information submitted will be used solely for this transaction and will be kept confidential using AES128 encryption.


Fraud and other illegal activities will be prosecuted to the fullest extent of the law.


Ortigas & Company expressly disclaims any and all liability or responsibility whatsoever with respect to the Website you access, including, but not limited to any information displayed or distributed on / by the Website, deficiency in services of Paynamics Technologies, Inc., failure / disruption / inability to access the Website, failure to make payments, technical errors, loss or theft of data, erroneous submission of data or information, or any virus, malware or phishing attacks, whether or not resulting from any act or omission of Ortigas & Company, or Paynamics Technologies Inc. or any other party involved in the functioning of the Website or in the services contained therein. Your usage of the Website is subject to your compliance of the applicable laws, regulations, and all applicable terms and conditions.



The Service is available only to, and may only be used by, individuals who can form legally binding contracts under the law.


You are solely responsible for your personal information save that Ortigas will use and protect your personal information in accordance with the Ortigas Website Privacy Policy. You acknowledge that no data transmission over the internet can be completely secure, and Ortigas cannot give an absolute assurance that your personal information you provide to us will be secure at all times. If you object to your personal information being used in this way, please do not use the Service.


Employees of Ortigas, their relatives and its related bodies corporate are entitled to become users of the Website.


Without limiting other remedies, Ortigas may at its sole discretion limit your activity, temporarily or indefinitely suspend or refuse to provide the Service to you if: (a) you breach any Terms and Conditions hereof or any terms incorporated by reference; (b) we are unable to verify or authenticate any information provided to us which we deemed is requisite and necessary; (c) we believe that your actions may cause financial loss or legal liability to us; or (d) upon Ortigas’ sole determination that you have or are about to commit an act inimical to our best interest.


Permitted Use

The Service is for your personal and non-commercial use. Unless otherwise agreed to in writing by Ortigas, you agree that you will not use the Service or duplicate, download, publish, modify or otherwise distribute or use any material included in the Service for any purpose, except to review the information included in the Service, to subscribe to programs included in the Service, and to obtain proof of confirmation of your payment of the reservation fee through the Service. Use of the Service or the materials or content contained in the Service for any purpose not set forth in these Terms and Conditions is prohibited and may subject the user to criminal prosecution under Philippine laws.


Copyrights and Proprietary Rights

You acknowledge and agree that the copyright and other intellectual property rights in the Service and in all information and materials on this Website ("Website Content") are owned by Ortigas, its affiliates, suppliers or licensors unless otherwise expressly indicated. The Website Content is protected by Philippine and international copyright and trademark laws.

You agree that you will not do any of the following without written permission from Ortigas:


You may view this Website using a web "browser" so long as you do not change the form of copyright and other proprietary notices. If you are interested in a piece of content solely for your own personal and non-commercial use, you may save a single copy, print one or download one.




In using the Service, you are required to ensure that the corresponding Reservation Agreement has been completely filled-in, signed, and transmitted to Ortigas before proceeding or after your payment. Your name indicated in your payment through the Service should match name reflected in such transmitted Reservation Agreement.


Reservation Agreement copy (PDF file sent)


You represent and warrant that (a) any and all personal information, including credit/debit card information, you supply are true and complete; (b) charges incurred on the credit/debit card used in order to transact payment through the Service and/or this Website will be honored by the issuing credit/debit card company; and (c) you will pay such charges incurred at the posted prices, including any applicable taxes.


If the credit/debit card used for payment is issued in the name of a third party, you certify that said third party has granted specific authorization to use such credit/debit card for this transaction. Ortigas reserves the right to cancel the transaction, in the exercise of reasonable discretion, if it is determined that the payment has been done fraudulently, unlawfully, or without proper authorization, and you shall indemnify and hold Ortigas free and harmless from any claim or liability in connection therewith.


In order for your transaction to be deemed successful, you should receive (a) an option to print your payment confirmation page at the Website, (b) an SMS copy of your transaction details as well as Transaction Receipt, and (c) a copy of your payment confirmation in the email address which you supplied when registering for the Service.


In the event that you have not received any payment confirmation from Ortigas, via e-mail or SMS, within a reasonable time after successful completion of your online payment, you may contact Ortigas Service Hotline number 8631-1231 for assistance during office hours from 8:30 am to 5:30 pm.


All payments are subject to the terms and conditions of each bank and Ortigas has no authority over any payments made through the bank payment gateway. In using your bank-issued credit card/debit card, you agree to abide by the terms and conditions imposed by your card’s issuing bank, as well as those imposed by the bank payment gateway.


Ortigas does not retain your payment details or any other significant information such as your credit card number, passwords, pin number etc. As the cardholder of a credit card/debit card, you understand that you are solely responsible for securing your credit card/debit card. Once a credit card/debit card is used to pay your reservation fee via the Service, you agree to hold Ortigas indemnified and free and harmless from any claims, liability, charges, costs, and expenses incurred by the use of your card to pay such amount via this Service. Details of your credit / debit card may be securely held by the bank which processes your transaction.


Ortigas reserves the right to charge an online convenience fee for the use of the Service. In no event will you be charged for access or use to all or portions of the Service unless Ortigas obtains your prior agreement to pay such charges.


You shall pay all applicable taxes relating to the use of the Service through your account.


Ortigas Data Privacy Policy

By using the Service, you understand that the Service is bring provided by the Ortigas, and your data is being processed by and for the Ortigas Group pursuant to its Data Privacy Policy. You hereby agree to abide by the Data Privacy Policy of Ortigas.


By providing your personal data and submitting your information through the Service and/or this Website, you consent to (a) the collection, use, disclosure and/or processing of your personal data by the Ortigas Group, their agents and their authorized service providers, in order to process the Service and/or respond to your request, query, feedback or comments, (b) to the Ortigas Group’s Data Privacy Policy. You hereby consent to the use and disclosure of your personal data for the purpose of helping each member of the Ortigas Group review and improve its products and services (including conducting market research and data analytics).


You also consent to receive information about Ortigas Group’s products and services, promotional offers, contests, newsletters or other activities that may be of interest to you. You understand that the Ortigas Group will respect your wishes if you elect not to receive future correspondence about these activities. With each communication you receive, you will have the opportunity to indicate if you do not want to receive future communications.


Change or Suspension of Site

We reserve the right to modify or discontinue, temporarily or permanently, the Service, this Website or any part of this Website with or without notice. You agree that we shall not be liable to you or any third party for any modification, suspension or discontinuance of the Website and / or any Service governed by these Terms and Conditions, for any reason. We do not guarantee continuous, uninterrupted or secure access to our Service, and operation of our Website, including payment and/or confirmation services, such as the bank payment gateway or the SMS provider, which may be interfered with by numerous factors outside of our control. In addition, the Service, including the Website and/or the corresponding payment and/or confirmation services, such as the bank payment gateway or the SMS provider, could be unavailable during certain periods of time while it is being updated and modified. During this time, the Service, the Website and/or its payment and/or confirmation services, such as the bank payment gateway or the SMS provider, as the case may be, will be temporarily unavailable. We shall not be made liable for any discomfort or prejudice which you have suffered as a result of these circumstances.


Third Party Links and Advertising

Ortigas may provide hyperlinks to third party sites ("Linked Sites") for convenience only, and the inclusion of the hyperlink does not imply any endorsement of the Linked Site by Ortigas or any member of the Ortigas Group. In addition, the inclusion of third-party advertising on this Website (whether with or without hyperlinks) is not an endorsement or recommendation of the third-party advertiser by Ortigas or any other member of the Ortigas Group.


You acknowledge and agree that Linked Sites are not under the control of Ortigas and that Ortigas is not liable or responsible for:


Breach of these Terms and Conditions

If you breach any of the Terms and Conditions, you may no longer avail of the Service and may be denied use of this Website. Ortigas may, in its sole discretion, cancel or terminate your right to use the Service or any part of thereof, at any time without notice. In the event of such cancellation or termination, you are no longer authorized to access this Website or that part affected by such cancellation or termination. In such event, the restrictions imposed upon you by these Terms and Conditions shall still apply. Ortigas shall not be liable, obligated or otherwise responsible to any party for damages arising from such a cancellation or termination. Ortigas reserves the right to seek all remedies available to it in law and in equity for violations of the Terms and Conditions.


Other Countries

The Service may be accessed from countries around the world, other than the Philippines, and may contain references to products, services, and programs that have not been announced and are not available in your country. These references do not imply that Ortigas intends to announce or make available such products, services or programs in your country. This Service is not intended for use or distribution by any person in any jurisdiction where such use or distribution is contrary to local law or regulation.


Ortigas makes no representation or warranty that the Website Content is appropriate, available for use or legal in countries, territories or lands other than the Philippines. Ortigas makes no representation or warranty that accessing this Website and/or using the Service from countries, territories or lands other than the Philippines is not prohibited. Those who choose to access this Website and/or use the Service from countries, territories or lands other than the Philippines do so entirely on their own initiative and entirely at their own risk, and they are solely responsible for the consequences of same, and for compliance with their local laws.


Governing Laws

These Terms and Conditions shall be construed in accordance with and shall be governed by the laws in force in the Philippines.



You agree to defend, indemnify and hold harmless Ortigas and other members of the Ortigas Group from any and all liabilities, claims, expenses or demand, including reasonable attorneys' fees, made by any third-party due to or arising: (1) from your use or misuse of or your connection to this Website and/or the Service; (2) out of User Content you submit, post to or transmit through Ortigas’s site or service, (3) from your violation of these Terms and Conditions, or (4) your violation of any rights of another. You agree to pay any and all costs, damages and expenses, including, but not limited to, reasonable attorneys' fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, and action or proceeding attributable to any such claim. Ortigas reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Ortigas in asserting any available defenses.


Dispute Resolution

You agree that any causes of action arising out of or related to these Terms and Conditions or your use of the Website or your use of the Service must formally commence within one (1) year after the cause of action arises, otherwise such cause of action is permanently prohibited.


Your use of this Website and/or the Service constitutes your acknowledgement that you have read these Terms and Conditions, the Ortigas Data Privacy Policy and all the applicable Ortigas rules and regulations, and that you understand the nature and consequences of same, and agree to be bound by all of the terms, conditions and provisions contained therein.


By clicking on the “I Agree” button, you acknowledge and agree with this Terms and Conditions, including, but not limited to, the Ortigas Data Privacy Policy.